Nesvra Help Centre

Get started on Nesvra in under two minutes with zero paperwork.

1. 1 Download the official Nesvra mobile app or click "Sign Up" on Nesvra.com.
2. 2 Enter your international phone number and active email address.
3. 3 Enter the 6-digit verification code (OTP) received via SMS.
4. 4 Set your secure 6-digit transaction PIN. Your basic Tier 0 wallet is now immediately active!

Issue high-security virtual cards in USD or EUR for global online payments.

1. 1 Ensure your Nesvra wallet has at least 2,000 XAF to cover the one-time card creation fee.
2. 2 Navigate to the "Cards" tab at the bottom of the Nesvra app and tap "Create Virtual Card".
3. 3 Select your preferred card denomination (USD or EUR) and assign a nickname (e.g. "Subscriptions" or "Online Shopping").
4. 4 Confirm the issuance. Your 16-digit card number, CVV2, and expiration date will be generated instantly with 3D Secure protection.

Enjoy 0% deposit fees when funding your wallet through Mobile Money.

1. 1 From your Nesvra dashboard, tap the green "Fund Wallet" button.
2. 2 Select your provider: MTN Mobile Money or Orange Money.
3. 3 Enter the amount in XAF (minimum top-up is 500 XAF).
4. 4 Authorize the prompt on your phone by entering your Mobile Money PIN. Your Nesvra balance updates immediately.

Send funds across borders with transparent live FX rates and real-time tracking.

1. 1 Tap "Send Money" on your home screen and choose "International Transfer".
2. 2 Select destination country and target currency (USD, EUR, GBP, NGN, or XAF).
3. 3 Enter recipient details (bank account, mobile wallet tag, or international IBAN).
4. 4 Review the transparent live exchange rate and fee summary. Enter your transaction PIN to confirm the transfer.

Instant access to Apple, Steam, Amazon, Google Play, and PlayStation cards.

1. 1 Go to "Digital Services" and tap "Gift Cards".
2. 2 Browse through 100+ global storefronts and select your desired brand and region.
3. 3 Choose the gift card denomination and review the 3% transaction fee.
4. 4 Confirm with your PIN. The digital gift code is instantly revealed in-app and emailed to you for redemption.

Protect your funds and account credentials with two-layer cryptographic security.

1. 1 Open Nesvra and tap your Profile icon > "Security Settings".
2. 2 Select "Two-Factor Authentication (2FA)".
3. 3 Scan the QR code using Google Authenticator, Microsoft Authenticator, or Authy.
4. 4 Enter the 6-digit time-based code generated by your authenticator app to finalize setup.